Property Finder Real Estate ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit propertyfinderrealestate.com.
1. Information We Collect
We collect information you voluntarily provide to us, such as when you:
- Submit an enquiry form — name, phone number, email address, property preferences
- Post a property — property address, description, photos, your contact details
- Use our calculators or tools — numerical inputs (not personally identifiable)
- Subscribe to our newsletter — email address, preferences
- Contact us via WhatsApp or phone — conversation records with your consent
We also automatically collect certain information when you visit our website, including IP address, browser type, referring URL, pages visited, and time spent (via analytics cookies, when consented).
2. How We Use Your Information
- To respond to your property enquiries and connect you with relevant listings
- To send property alerts, market updates, and newsletters (with your consent)
- To provide you with tools, calculators, and personalised services
- To improve our website, services, and user experience
- To comply with legal obligations (RERA, income tax, etc.)
- To send birthday, anniversary, and agreement reminders (Reminders feature data stays on your device only)
We never sell your personal data. We do not engage in automated decision-making or profiling that significantly affects you.
3. Data Sharing
We may share your information with:
- Property owners/builders — when you enquire about a specific listing, with your consent
- Bank/NBFC partners — only when you specifically request home loan assistance
- Insurance partners — only when you request an insurance quote
- Analytics providers — Google Analytics (when analytics cookies are accepted); data is anonymised
- Legal authorities — only when required by law or court order
4. Cookie Policy
Our website uses cookies — small text files stored on your device — to improve your experience. We use four types of cookies:
| Type | Purpose | Examples | Consent Required? |
|---|---|---|---|
| Necessary | Essential website functionality — theme preference, session management, security | pfre_theme, pfre_cookie_prefs | No — always active |
| Analytics | Website usage statistics to improve content and UX | Google Analytics (_ga, _gid) | Yes |
| Marketing | Remarketing and targeted advertising | Meta Pixel (fbp), Google Ads | Yes |
| Functional | Enhanced features — saved searches, recently viewed, chatbot memory | pfre_reminders, pfre_compare | Yes |
You can manage your cookie preferences at any time by clicking 🍪 Cookie Settings in the bottom-left of any page, or by clearing your browser cookies and revisiting the site.
Note: The Reminders feature stores all data locally on your device using localStorage. This data is never transmitted to our servers.
5. Your Rights
Under applicable Indian data protection laws (DPDPA 2023), you have the right to:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate data
- Erasure — request deletion of your personal data
- Withdraw Consent — withdraw consent for marketing communications at any time
- Complaint — lodge a complaint with the Data Protection Board of India
To exercise any right, email us at propertyfinderre@gmail.com with subject line "Data Rights Request".
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission.
However, no method of transmission over the internet is 100% secure. We encourage you not to share sensitive financial information through web forms.
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Typically:
- Enquiry data: 3 years from last contact
- Transaction records: 7 years (income tax compliance)
- Newsletter subscriptions: Until you unsubscribe
- Analytics data: 26 months (Google Analytics default)
8. Contact Our Data Officer
For any privacy concerns or requests:
- Name: Mr. Saurav Ganesh Chowdhury (Data Officer)
- Address: Shop No. 9, Ground Floor, Building No. 3, Deepanjali Co-operative Housing Society Limited, Lower Kharodi, Malad West, Mumbai - 400095
- Email: propertyfinderre@gmail.com
- Phone: +91 93269 90050
We will respond to all legitimate requests within 30 days. This policy was last updated on 27 May 2025.